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Our Mission is to  render highest quality training services in the Beauty Domain at competitive price and to elevate the beauty culture across the globe. Making ISAS a mark of Genuinely & trust and making a sincere effort to change people's lives

CIDESCO Course in management

Duration: 6 Months

Course Content :

INTRODUCTION
  • International and national spa trends and technology
  • Beauty and Spa Terminology
  • Origin of Beauty Salon and Spa (History)
  • Hydrotherapy
  • The Four Cornerstones
  • Latest Technologies
  • Beauty, Spa and Wellness Industry
  • Latest Research
  • Beauty Salon and Spa Trends
  • OPERATIONAL MANAGEMENT
  • Time Management
  • Analyzing and Optimizing Daily Bookings
  • Treatment Menu and Recipes
  • Beauty Salon and Spa Environmental Awareness
  • Water Management
  • Beauty Salon and Spa Daily Routine
  • Hygiene
  • The Importance of Front Office/Reception
  • Mystery Guest Reports
  • Types of Client Feedback
  • Occupational Health and Safety
  • CIDESCO Beauty & Spa Management

HUMAN RESOURCES
  • Terminology and Job Descriptions
  • Laws, Rules and Regulations
  • Recruitment – Screening and Selection
  • Methods of Interviewing
  • Employment Process and Induction
  • Exit Interviews
  • Performance Appraisals

FINANCE
  • Daily Financial Responsibilities
  • Petty Cash
  • Target Management and Incentive

BUSINESS PLAN
  • Planning and Starting the Business Plan
  • The Key to Business Success
  • The Business Plan

LEADERSHIP
  • Dealing with Staff
  • Team and Leadership Values
  • Team Building
  • Delegation
  • Priority Management
  • Setting Goals
  • Listening Skills
  • Dealing with Complaints
  • Conducting Meetings
  • Understanding Expectations
  • Duty Roster Management

CONTINUED PROFESSIONAL DEVELOPMENT
  • Internal and External Training
  • Training Plan

STOCK CONTROL

  • Value of Strict Control Measures
  • Distributor/Product House Support and Advice
  • Stock Counting
  • Stock Take Timing
  • Managing your Stock Room
  • Stock Control in the Treatment Room
  • Retail Stock
  • Professional Stock
  • Controlling Theft and Cross-Checking

MARKETING AND CUSTOMER RELATIONS

  • Establishing Customer Relationships/Service
  • Advertising Mediums/Social Media
  • Market Research and Analysis
  • Business Success versus Failure
  • Market Trends
  • Branding
  • Retail and Sales Techniques

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ISAS is truly international by means of Learning Standards, Practical methodology, Protocols followed, Products used, Treatments taught & International & National placements.
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