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Certificate course in Salon/Spa Management

  • ISAS
  • Certificate course in Salon/Spa Management

Certificate course in Salon/Spa Management

Before Launch of the Salon :

Business Plan :

  • Target market
  • Business Target
  • CapEx Allocation
  • OpEx Allocation
  • ROI
  • Sq. Ft Area Requirement plan

Survey (Close to the Property) :

  • Performing the Survey and Analyzing reports

Registrations :

  • Rent Agreements
  • Partnership Deed
  • Shop Act
  • IP/Name
  • Trade Mark Reg
  • Service Tax
  • VAT
  • Professional Tax
  • TAN Number

Project Plan :

  • WBS
  • ADVT Plan
  • Product Planning
  • Treatment Menu Plan
  • Procurement Plan (Tools, Equipment etc)

Execution :

  • Interior Contract, Vastu Compliance, Monitoring Cost
  • Time and Scope of the project. Monitor Payment Schedule & Delivery with Interior Decorator and Other Vendors as per Plan.

Recruitment :

  • Staff Planning
  • Recruitment advt
  • Interview
  • Contract
  • Recruitment

Training :

  • Staff training (technical, operational, Software)

Procurement :

  • Tools, Products, Equipments, Decorative, Stationary, Electronics (Laptops, printer etcetc),

Advertising :

  • Pre-Launch Advertising

Launch :

  • Launch Plan, Invitations, Launch Events

 

 


After Launch of the Salon :

Operational Processes :

  • Customer Lifecycle (customer walk-in to walk-out)
  • Client profiling & feedbacks
  • Billing Process
  • Client Follow ups
  • Procurement, Inventory & Stock Check
  • Staff Roll Over
  • Accounting & Payroll Process
  • Spa Management & Responsibility Matrix
  • Software & Reporting
  • Menu Planning & Periodic Updates
  • Facility Management Processes
  • Existing Product Used & their effectiveness

Marketing & Promotions :

  • Marketing & Sales Processes & Channels
  • Bundling Offers & Promotions & tracking success / effectiveness
  • New Staff Requirement
  • Exit Processes
  • Training Plans
  • Technical Capabilities of Therapists