Business Plan
– Target market
– Business Target
– CapEx Allocation
– OpEx Allocation
– ROI
– Sq. Ft Area Requirementlan
Survey (Close to the Property)
– Performing the Survey and Analysing reports
Registrations
– Rent Agreements, Partnership Deed, Shop Act, IP/Name
Trade Mark Reg, Service Tax, VAT, Professional tax, TAN Number etc.
Project Plan
– WBS
– ADVT Plan
– Product Planning
– Treatment Menu Plan
– Procurement Plan (Tools, Equipment etc)
Execution
Interior Contract, Vastu Compliance, Monitoring Cost,
Time and Scope of the project. Monitor Payment Schedule
& Delivery with Interior Decorator and Other Vendors as per Plan.
Training
Staff training (technical,
operational, Software)
Recruitment
Staff Planning, Recruitment
advt, Interview, Contract,
Recruitment
Advertising
Pre-Launch Advertising
Launch
Launch Plan, Invitations, Launch
Events
Procurement
Tools, Products, Equipments,
Decorative, Stationary,
Electronics
(Laptops, printer etc etc),
Operational Processes
– Customer Lifecycle (customer walk-in to
walk-out)
– Client Proling & feedbacks
– Billing Process
– Client Follow ups
– Procurement, Inventory & Stock Check
– Staff Roll Over
– Accounting & Payroll Process
– Spa Management & Responsibility Matrix
– Software & Reporting
– Menu Planning & Periodic Updates
– Facility Management Processes
– Existing Product Used & their effectiveness
Marketing & Promotions
Marketing & Sales Processes & Channels
Bundling Offers & Promotions & tracking
success / effectiveness
Marketing & Promotions
– New Staff Requirement
– Exit Processes
– Training Plans
– Technical Capabilities of Therapists